# Track Follow-ups

The Follow-ups page lists your team's scheduled follow-ups in one place, across all contacts.

_Last updated: 2026-09-11_


## Overview

Follow-ups (scheduled either automatically via [Auto Follow-ups](/docs/admin-setup-auto-followups) settings or manually per contact) all appear together on this page, so you can see what's coming up across your whole team rather than checking each contact individually.

## View follow-ups

### Step 1 — Open Follow-ups

From the left navigation, click Follow-ups. Use the search box to find a follow-up by contact name, phone, or note. Filter by date, by status (Pending and others), or by team member using the dropdowns along the top.

Each row shows the Contact, Follow-up Time, Status, Last Note, State, Message, and available Actions.

### Field reference

| Control | What it does |
| --- | --- |
| Search | Find a follow-up by contact name, phone number, or note. |
| Date | Show follow-ups scheduled for a specific date. |
| Status | Filter by status, for example Pending. |
| All Members | Filter to follow-ups belonging to a specific team member. |

### Table columns

| Column | Description |
| --- | --- |
| Contact | Who the follow-up is for. |
| Follow-up Time | When the follow-up is scheduled to happen. |
| Status | The follow-up's current status. |
| Last Note | The most recent note left on this follow-up, if any. |
| State | Where this follow-up stands in its sequence. |
| Message | The message that will be sent. |
| Actions | Actions available for this follow-up row. |

## Expected result

A follow-up scheduled for a contact — whether created automatically by Auto Follow-ups or manually — shows up here, so your team can see everything coming up in one place instead of checking each contact individually.

## See also

[Auto Follow-ups](/docs/admin-setup-auto-followups) to configure automatic follow-up sequences.

## Related articles

- [Create a Campaign](/docs/features-create-campaign) — Send a WhatsApp campaign to your contacts: create it, pick a template, choose recipients, and review before sending.
- [Create a Message Template](/docs/features-create-template) — Create and submit a WhatsApp message template for Meta approval, then use it in a campaign.
- [Create a Contact](/docs/features-create-contact) — Add a single contact to your account manually.
- [Import Contacts](/docs/features-import-contacts) — Bulk-add or update contacts from a CSV or Excel file.