# Team

See everyone with access to your account, their role, and their status.

_Last updated: 2026-09-11_


## Overview

Team lists everyone who has access to your Automate AI account, along with their role, department, and account status.

## Open Team

### Step 1 — Open Team

From the left sidebar, click Team. Use the search box to find a specific team member by name.

### Field reference

| Column | Description |
| --- | --- |
| Name, Email | Who the team member is. |
| Role | Their permission level, for example Agent or Owner. |
| Department | Which department they belong to, if assigned. See Departments. |
| Status | Active, or Expired if their access needs renewing. |
| Last Updated | When this record last changed, or when an expired member's access expires. |

> **NOTE: Invite user sends a real email**
> Clicking Invite user sends a real invitation email to the address you enter — there's no draft or preview step.

## See also

[Departments](/docs/admin-setup-departments) to organize your team. [Auto Assignment](/docs/admin-setup-auto-assignment) to control how chats are distributed among team members.

## Related articles

- [Connect Your WhatsApp Business Account](/docs/admin-setup-connect-whatsapp) — View your connected WhatsApp Business Account details from Settings.
- [General Settings](/docs/admin-setup-general-settings) — General Settings holds your organization's basic details, along with a few account-wide message behaviors: automatic retry for failed campaign messages, an auto-reply for message types WhatsApp doesn't support (like polls), and keyword-based opt-out..
- [Notification Settings](/docs/admin-setup-notifications) — Notification Settings controls the sound your browser plays when a new message arrives, so you don't have to keep an eye on the Chats tab to know when someone messages you..
- [Security Settings](/docs/admin-setup-security) — Security Settings is where you change your account password..